Return/Refund Policy

 

We are confident that you’ll love the simplicity and functionality of our website and products, so much so that we’re happy to offer all customers a refund for any damage/incomplete products, when requested within 24 hours of the product being received. We believe in the quality of what we provide, but we also understand that sometimes things don’t work out the way you expect.

Requesting a refund

To request a refund, simply contact us within 24 hours of your product being delivered and provide your purchase details, such as your email and any other relevant information. Once we receive your refund request, we will process it promptly, and you will be notified when the refund has been issued.

Our goal is to always give you the best product, we want you to be happy with your purchase, however, with the items being hand decorated/made, we understand there can be errors. Your feedback is incredibly valuable to us, and we use it to continuously improve and refine our products and services. Our goal is to provide the best experience possible, and customer feedback is essential in helping us achieve that.